Customer Tools

To request supplies or service for your printer or MFP, please fill out the form below and a FlexPrint customer care representative will be with you right away.  You can also request free UPS shipping labels to recycle empty toner cartridges, electronically submit equipment meter reads, or notify FlexPrint of any equipment moves, all from a single form.

For any other questions or concerns, you can also call 888-FlexPrint (353-9774) to speak with a representative Monday through Friday from 8:00 AM EST to 5:00 PM PST.

Request Supplies
  • MM slash DD slash YYYY
  • (FlexPrint Printer ID Number)
  • Toner ColorQuantity 
    Please List the Toner Color & Quantity Needed. To add additional toner requests, press the + button

Request Service/Repair
  • MM slash DD slash YYYY
  • (FlexPrint Printer ID Number)

Recycle Toner
  • Special Note: When requesting a PREPAID shipping label to recycle your toner/ink cartridges, you may notice a different name and telephone number populating in the “Sent From” section of the form than what you filled in. This is occurring because there are multiple names and numbers tied to the same address. We are aware of the problem, and are in the process of fixing the glitch. In the meantime, please disregard the auto populated name and number. Your empty cartridges will still be sent to the appropriate place for proper recycling.
    42,751 cartridges recycled since Nov 2011

Submit Meter Reads
  • MM slash DD slash YYYY
  • FlexPrint Asset ID#Total Page CountB/W Page CountColor Page Count 
    To enter meter reads for more than 1 asset, click the + button.

Make the Switch to GO GREEN!

Opt-in to our paperless invoicing delivery program to start receiving your invoices by email rather than standard postal mailJoin the growing number of FlexPrint customers who have made the switch to paperless invoices!